retail / services overview

The retail / services industry includes a range of companies that are in the business of connecting the consumer with a product or service. This industry includes retail chains, organizations that purchase in bulk for resale to the public, as well as any company providing a service to commercial or consumer entities.

Industries include (but are not limited to):

• Retail

• Service based companies

Some examples of companies that could benefit from Upside Software’s product suite include:

• Retail chains including restaurants, department stores, etc.

• Any organization that purchases in bulk for resale to the public.

• Any company providing services to commercial entities / businesses or consumers (e.g. consulting, engineering, medical, recreational, therapeutic, financial, etc.)
  

• Other sectors focused around the retail / services industry.

Business challenges being faced by the retail / services industry include:

• Tighter margins.

• HQ staffing reductions and other cutbacks.

• Increasing regulatory authorities and billing practices.

• String enforcement of contract compliance and performance deliverables.

• International sourcing.

• Compliance with trade agreements binding multiple countries (e.g. NAFTA, EU, etc.)

• Enabling small, minority and other disadvantaged suppliers to interact without large investments in hardware, software and/or training (equal opportunity programs).

• Fierce competition globally.
  

• Consolidation and deregulation.

• Changing consumer expectations.

• Increasing demands and tighter budgets from customers.

• Concerns about the economy, stability and security results in fewer related transactions.

Business benefits realized from the implementation of Upside Software’s product suite include:

• A superior and industry leading CMS (Contract Management System) product that is fully supported means less downtime, rock solid reliability and typically delivers an ROI within one year.

• Business analysis that can help identify deficiencies in current processes provides tools that enable continual improvement over process and contract management, increased visibility and reduced revenue leakage.

• Automated forms that collect and translate vital information means more useable data, increased business intelligence and data utilization.

• User-friendly application screens mean streamlined data capture and processing, thereby empowering users to do higher value activity / work and increase output while reducing costs.

• A streamlined and automated procurement process making performance and speed the driving factors, thereby increasing proficiency and efficiency, improving focus on core competencies, reducing effort and resources, improved decision making / vendor selection and performance reporting.

The following case studies highlight the successful implementation of Upside Software's product suite and the return on investment that our customers have benefited from:

Case Study - International Online Travel Company uses UpsideContract

Case Study - Professional Staffing Company uses UpsideContract

Solution Deployment Options Include:

• ASP or hosted model, or within your corporation.

• All our products are typically implemented within 3 to 40 days, for a lot less money than you might think.

• Our products allow you to achieve a full Return on Investment (ROI) within 1 year.

• Integration to your company's back-end systems (e.g. ERP, CRM, SFA, DMM, Legacy, etc.) is easy and seamless.

• Which solution is right for you?

• Take a look at the pricing options available

Additional information

• Check out our Resource Center for white papers, case studies and other useful information.

• See our list of customers.

• Contact us with any questions you may have or to request additional information.