healthcare overview

The healthcare industry encompasses all organizations that are involved in delivering treatment and care for those that are in need of medical attention. This industry includes HMOs, hospitals, related insurance companies as well as drug and pharmaceutical distributors and related service companies.

Industries include (but are not limited to):

  • Medical / healthcare
  • Pharmaceutical

Some examples of companies that could benefit from Upside Software's product suite include:

  • HMO, hospitals and related insurance companies.
  • Drug and pharmaceutical manufacturers, distributors and re-sellers.
  • Laboratory and testing facilities, including university centers.
  • Related service companies.
  • Other sectors focused around the healthcare industry.

Business challenges being faced by the healthcare industry include:

  • Increasing demands from stakeholders and tight budgets / spending.
  • Staffing and other cutbacks necessary to balance budgets (eliminate deficits).
  • Considerable amount of paperwork relating to regulatory authorities and billing practices.
  • String enforcement of contract compliance and performance deliverables.
  • Intergovernmental and interdepartmental relationships with state / provinces, municipalities and foreign entities.
  • Compliance with trade agreements binding multiple countries (e.g. NAFTA, EU, etc.)
  • Enabling small, minority and other disadvantaged suppliers to interact without large investments in hardware, software and/or training (equal opportunity programs).

Business benefits realized from the implementation of Upside Software's product suite include:

  • A superior and industry leading CMS (Contract Management System) product that is fully supported means less downtime, rock solid reliability and typically delivers an ROI within one year.
  • Automated forms that collect and translate vital information means more useable data, increased business intelligence and data utilization.
  • User-friendly application screens mean streamlined data capture and processing, thereby empowering users to do higher value activity / work and increase output while reducing costs.
  • A streamlined and automated procurement process making performance and speed the driving factors, thereby increasing proficiency and efficiency, improving focus on core competencies, reducing effort and resources, improved decision making / vendor selection and performance reporting.
  • Business analysis that can help identify deficiencies in current processes provides tools that enable continual improvement over process and contract management, increased visibility and reduced revenue leakage.

The following case studies highlight the successful implementation of Upside Software's product suite and the return on investment that our customers have benefited from:

Case Study - International Pharmaceutical Company uses UpsideContract

Case Study - Public Healthcare System uses UpsideContract

Solution Deployment Options Include:

Additional Information

  • Check out our Resource Center for white papers, case studies and other useful information.
  • See our list of customers.
  • Contact Us with any questions you may have or to request additional information.