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Upside Software’s value proposition
Contract Management software provides tremendous value to organizations that utilize
the solution effectively. Upside Software is a leader in the contract management
software market with extensive experience providing significant and quantifiable
value to customers. Our customers typically get a full return on investment (ROI)
in less than one (1) year, and often in less than six (6) months.
To hear what industry analysts and customers are saying about Upside Software, our
solutions, and the contract management industry in general, click on the icons below.
Upside Software has an elaborate ROI document that provides tremendous examples
and real case studies on how our customers have gained significant value through
the use of our solutions. The document also has a built in spreadsheet that allows
you to calculate the value for your organization and depict both hard and soft savings.
If you would like to get a complimentary copy of the ROI workbook, please
click on this link and request the ROI Workbook.
Analyst Perspectives
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Customer Perspectives
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Ineffective control and management of supplier contracts cost businesses $153 billion
per year in missed savings opportunities.
— Aberdeen Group
Non-intrusive automation solutions, like UpsideContract, can provide the
necessary foundation to streamline contract cycles, improve contract visibility,
and drive compliance and risk management strategies.
— Aberdeen Group
Reduced cost to process requisitions -Standardization through contracts provided
for cost efficiency identifying a savings of $4.00 per requisition when using CLM.
— Constantine Limberakis, Senior Research Analyst, Aberdeen Group
The Aberdeen Benchmark Report
Optimizing Supplier Relationships.
Request your copy
of the Benchmark Report today!
Companies could realize savings that equate to 2% of total annual costs by eliminating
inaccuracies and non-compliance through contract automation.
— PricewaterhouseCoopers
A typical Fortune 1000 organization has between 20,000-40,000 contracts and spends
as much as 100 basis points of their revenue to manage buy-side contracts and 25
basis points of their revenue to manage sell-side contracts.
— Goldman Sachs
The market for contract management software will hit $3.1 billion US by 2005 as
organizations begin to understand the potential and ROI of such solutions.
— Goldman Sachs
Enterprises could experience a potential reduction of 40 basis points in hard and
soft costs by using contract management software.
— Goldman Sachs
By year end 2008, in 80 percent of enterprises, the
cost of contract management will have doubled from the 2002 costs of 2 percent to
4 percent of SGA.
— Gartner
Enterprises will be spending more than $20 billion a year on software and services
for contract life cycle management by then end of 2007.
— Gartner
Of 50 corporations responding to a survey on contract management software
deployments, the majority (51%) reported no automated contract management process;
only 11% have a full-fledged implementation, either custom-built or as part of their
ERP system. Of the 38% with a partial system, many reported this as an internal
tracking mechanism, often built on a database such as Access, and only 16% of those
had any links to other systems.
— IACCM
These (UpsideContract version 4) enhancements illustrate the rapid progress
and maturing of contract management software. Upside's success in a growing
range of major corporate clients is a clear demonstration that they are a leading
contender in this fast-growing market. The flexibility they are seeking to introduce
will further extend the potential scope and value of their solution and directly
responds to the type of functionality our members describe as important corporations
responding to a survey on contract management software deployments, the majority
(51%) reported no automated contract management process; only 11% have a
full-fledged implementation, either custom-built or as part of their ERP system.
Of the 38% with a partial system, many reported this as an internal tracking mechanism,
often built on a database such as Access, and only 16% of those had any links to
other systems.
— Tim Cummins, Executive Director, IACCM
Contracts are arguably the most important documents used by business, and are used
in a range of different business contexts, from sales to purchases to employment
to partner relationships.
...specialist vendors of sophisticated spend analysis, contract life-cycle management
and services procurement applications offer clearly superior products in these new
areas.
— Andrew H. Bartels, Giga Research, a wholly owned subsidiary of Forrester
Research, Inc.
Upside Software provides an all-around excellent solution.
— Forrester Research
Upside has very strong functionality in key areas including Microsoft Word integration,
buy-side contracts, complex approval workflow, and routing rules support.
— Forrester Research
Upside is a leading option for large companies with complex requirements looking
for a licensed, standalone CLM solution.
— Forrester Research
The Forrester Wave™: Contract Life-Cycle Management, Q2 2011
Request your copy of the Forrester Report today!
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Creation and management of contracts for service-related vendors alone required
14 full-time employees. People working at our facilities across the country had
to pick up the phone or send e-mail to request a new contract, at which time we
would go through a 16-step manual process that took an average of 30 days. Our only
tool was an old mainframe application that was very limited in functionality and
couldn’t be integrated with other systems.
Our new contract management solution running on SQL Server 2000 converts
a 16-step manual process to a 7-step automated process. As a result, we’ve been
able to reduce the number of full-time people required to manage contracts from
14 to 4. They now spend most of their time handling special ‘one-off’ situations,
which are added to the system for automation the next time around. There’s no way
we could have modified our old mainframe application to provide this kind of rich
functionality and automation. The costs would have been astronomical—assuming we
could even find the talent—and we would still have needed to extend it to the Web
for self-service access.
UpsideContract running on SQL Server 2000 and Windows 2000 Server paid for
itself in only 62 days. We had to ask for funding because this was an unplanned
project, but the solution was affordable enough that getting the money wasn’t a
problem.
Our new solution makes it much easier to verify that we have insurance compliance
on all contracts. And UpsideContract automatically notifies the field when
an insurance certificate is due to expire or a contract is up for renewal, which
minimizes our exposure due to lack of coverage or an expired service agreement.
— Leigh Ann Vernon,
Asst. Vice President, Strategic Sourcing, BNSF Railway Company
UpsideBilling has allowed BNSF to dramatically enhance how we handle the large volume
of accounts payable invoices from our small and mid-size vendors throughout our
network - something that was a fairly manual process until now.
— Brian Ammon, Director, Finance Technology Management, BNSF Railway Company
UpsideContract is quite an improvement from past practices. There's now quicker
turn-around time from beginning to end in a contract's life. There's also better
accessibility for BNSF field personnel to view the contracts.
— Andrew Manthei, Director, Governance, SS&S, BNSF Railway Company
UpsideContract was stronger than the other solutions in terms of its flexibility
and feature set. And we already had a high level of comfort with SQL Server 2000
and its ease of administration through our e-procurement and online invoicing initiatives.
— Chuck DeBolt, Senior Sourcing Project Manager, BNSF Railway Company
We look forward to the implementation of this enterprise-wide solution as a mechanism
to help us achieve the seamless management of contracts across the University.
We feel it will ease our access to contract information and improve the overall
efficiency of contract management. It will help GW address all aspects
of the contract management cycle, from contract negotiation through everyday contract
management.
— Eve Dubrow, Associate Vice President of Operations, Office of the Executive
Vice President
The George Washington University
We are confident that we have chosen the right solution for managing our purchasing
related contracts.
By using UpsideContract we can improve the contract compliance within
Interpolis and thus save a lot of time, energy and money. We foresee a drastic decrease
in the total time for contract creation. The fact that UpsideContract is
completely based on Microsoft software, especially “.Net”, is important for us.
The same goes for the fact that integration with our BackOffice (ERP) systems is
very easy.
— Marco Sichtars, Manager, Corporate Procurement, Interpolis
The Contract Management system must be tightly integrated with our other
enterprise-critical systems, including asset management, document management and
financials. We evaluated the solution technologies from close to a dozen leading
Contract Management vendors, and found the Upside products best suited to
our needs. Rapid deployment potential, high levels of data security and responsiveness
to evolving customer needs were other key indicators for us. We were very pleased
with the feedback from existing Upside clients in this regard.
— Hitesh Seth, Director of Information Technology, Hydro One
Upside will enable NS to develop a more flexible system for creating contracts,
manage performance and change management. It will enable NS to better
manage the change order process, provide detailed information on the rates, terms
and conditions to the end-users in the field, advise when contracts are up for renewal,
improve the risk management process and speed the processing of contract documents
and invoices.
— Harry Fridge, Director Service Contracts, Norfolk Southern
Fundamental to any process change is the need to implement a system that adds value
to our existing processes and allows us to streamline the processing for both suppliers
and internal departments. With the Upside products, we will be able to leverage
existing technologies and implement a business process management tool using workflow
along with internet access that drives out the inefficiencies of paper-based processing.
— John Rathbone, Senior Vice-President and Controller, Norfolk Southern
We feel very confident that this type of tracking system will be more accountable
to our taxpayers and that's why we are so enthusiastic about the system. Right now
there's concern within government about each department doing its own thing, so
we're trying to blaze a trail here that other departments will be able to follow.
— Clint Dunford, Minister, Human Resources and Employment, Government of Alberta
What this (UpsideContract deployment) means is that we will be able
to do a more streamlined and efficient job in managing contracts between Capital
Health and our suppliers, which will speed up paperwork, reduce duplication and
enhance monitoring of contract performance. This translates into cost savings.
This is another step in improving access for suppliers through an integrated CMS,
thereby making Capital Health more business friendly.
— Wendy Hill, Chief Operating Officer, Capital Health Regional Support Services
Upside Software was chosen from a list of quality submissions and clearly
met the requirements of this project.
— Sheila Weatherill, Capital Health President & CEO
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